Privacy Policy
Monarch (“Monarch”, “we”, “us”) is an app that gets to know you and introduces you to people in your area. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to the Monarch app for iOS and Android and to heymonarch.co.
If you have questions, email siddharth@heymonarch.co.
Information we collect
Information you give us
- Account information. Your email address and password when you create an account with email. Passwords are stored hashed; we can’t see them. If you use Sign in with Apple, we receive the name and email address Apple shares with us. That may be a private relay address if you choose “Hide My Email”.
- Profile answers. What you tell us during onboarding: your first name, your neighborhood or city, who you’re hoping to meet, your interests, and your description of a perfect weekend. You can edit these at any time.
- Intros. The introductions we make for you, and whether you accept or pass on each one.
- Safety reports and blocks. Who you block, and any reports you file, including the reason and any details you write.
- Messages to us. Anything you send when you contact support.
Information collected automatically
- Technical and security data. When you sign in or use the app, our service provider records basic technical information such as your IP address, device and app version, and timestamps. We use it to keep accounts secure, prevent abuse and fix problems.
We do not collect your precise GPS location, contacts, photos, or advertising identifiers. Monarch has no ads and does not use third-party analytics or tracking.
How we use your information
- To create and run your account and sign you in.
- To find people near you with shared interests and introduce you to them.
- To keep members safe: reviewing reports, enforcing our Terms of Use, and preventing fraud, spam and abuse.
- To respond when you contact us and to send you important notices about your account or these policies.
- To maintain, secure and improve Monarch.
We do not sell your personal information, share it for cross-context behavioral advertising, or use it to train third-party AI models.
Who can see your information
- Other members. Your profile (first name, neighborhood, who you’re hoping to meet, interests and perfect weekend) is shown only to people we introduce you to. It is never shown to anyone you have blocked or who has blocked you. Your email address is never shown to other members.
- Service providers. We use Supabase to host our database and handle sign-in. Supabase processes your data on our behalf and is not allowed to use it for its own purposes. If you use Sign in with Apple, Apple handles that sign-in under Apple’s privacy policy.
- Legal reasons. We may disclose information if required by law, or if we believe in good faith it’s needed to protect someone’s safety, investigate fraud or abuse, or enforce our terms.
- Business changes. If Monarch is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that deal. We’ll tell you before that happens and before your information becomes subject to a different privacy policy.
How long we keep it
We keep your information for as long as your account exists. When you delete your account, we permanently delete your account, profile answers, intros and blocks right away. Safety reports you filed, or that were filed about you, are kept with your account removed from them, so we can keep the community safe and spot repeat abuse. Backups held by our provider are overwritten on a rolling basis.
Your choices and rights
- Edit your answers: Profile → Edit answers.
- Delete your account: Profile → Delete account. This is permanent.
- Other requests: to get a copy of your data, correct something, or ask any privacy question, email siddharth@heymonarch.co. We’ll respond within 30 days.
Depending on where you live, for example in California, the European Economic Area or the United Kingdom, you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, and to complain to your local data protection authority. We won’t treat you differently for exercising these rights. Where the law requires a legal basis for processing, we rely on performing our contract with you (running the service you signed up for), our legitimate interests (keeping Monarch safe and working), and your consent where we ask for it.
Security
Your data is encrypted in transit and at rest, and access is restricted by row-level security so each member can only read what they’re allowed to. No system is perfectly secure, so please use a strong password you don’t use anywhere else.
Where your data is stored
Monarch’s data is stored in the United States. If you use Monarch from outside the US, your information will be transferred to and processed in the US.
Adults only
Monarch is only for people 18 and older. We do not knowingly collect information from anyone under 18. If we learn an account belongs to someone under 18, we delete it. If you believe a minor is using Monarch, email us.
Changes to this policy
We may update this policy as Monarch changes. If we make important changes, we’ll tell you in the app before they take effect. The effective date at the top shows when it last changed.
Contact
Monarch
siddharth@heymonarch.co
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